Wednesday, December 23, 2009
God Bless Us.... Every One
It's a difficult situation. They have a business to run... residents deserve a certain quality of life. What do you do?
Surely, no one truly understands the reach or impact of the noise issue here. I can't imagine that those gentlemen would knock on my door with a turkey if they really understood the damage caused by the noise not only to us, but to many other, less vocal, residents.
Anyway, I'm glad they came over and that we had a chat. We may not see eye to eye with them but they made a nice gesture and put forth a little effort, we've got to give them credit for that. In that same spirit I wish them a Happy Holiday, and sign off until the New Year.
Wednesday, December 16, 2009
An Update
My agent was told that until we moved into the area that there had only been two complaints made about CB Freezers. One of the two people named sold their home to an employee of CB Freezers. Interestingly enough, they failed to inform our agent that there had actually been a full presentation made to the City about the issue.
It was pointed out that in the City's investigation that the passing traffic was registering between 60-80 db. I asked my agent to consider the length of time it took a car to pass and if he could even hear the passing cars outside. No. Then why am I being woken up? He has been in my home and heard the noise for himself. Besides, no one is complaining about the traffic.
Our agent also asked about production from Midtown Meats being moved to CB Freezers. He was told that the company will be rebuilding a small portion of the Wellington site but that most of the production will be moved to the CB Freezers location.
He believed that the only way for resolution would be to approach the City with a proposal for erecting a sound barrier. The costs would be divided between the City, CB Freezers and the residents. I can't speak for my neighbours but I certainly don't feel that I should be paying to resolve the issues caused directly by a company that is making money at the expense of my health.
Then, rather suddenly, some good news...
Through the grapevine we're told that the mayor has said the city will hire an engineering firm to analyze the noise issue. We're very glad to hear that the issue will finally be examined but we hope that it's the 'normal' activity that is taken into consideration. When the city did their own 'investigation' it was awfully quiet around here and it's not the quiet nights we need to fix.
Saturday, December 12, 2009
Keep on truckin'
Unwanted noise may seem like a rather small issue to those who are not forced to deal with it, but it can have many detrimental effects. Sound can damage physiological and psychological health, cause aggression, hypertension, high stress levels, tinnitus, hearing loss, sleep disturbances, and have other harmful effects. I never could have imagined the impact noise has had on my own life in the past four months.
Someone asked if I complain this much whenever things don't turn out exactly how I like.
What possible difference would that make? And what would it matter if I were the only one complaining? And what does it matter how long I have lived here? The simple truth is that is an issue, it remains unresolved and Quinte West officials and CB Freezers have completely failed to deal with this in an appropriate or professional manner.
I will not sit back while I am wronged, I will not tolerate being bullied and I will not let this go as long as it remains an issue. I may be tired, I may be miserable, but I AM motivated and we will see change.
It does not matter how slowly you go so long as you do not stop. ~ Confucius
Thursday, December 10, 2009
Make that 10
A second reefer has actually been docked in the front now.
Over 10 hours of emails to my MPP, the mayor, the MOE, the owners, my real estate agent, and my neighbours.
Wednesday, December 9, 2009
Over 5 and a half hours...
We called the city... the offices were closed.
We called the police. We told the dispatch that we understood that there was nothing they could do but that at the very least we wanted our complaint on record. They sent two officers to speak with us anyway.
I've emailed the mayor of Quinte West John Williams, our Ministry of the Environment rep, Lou Rinaldi our MPP, and Scott Willard owner of CB Freezers, several times this evening.
We called CB Freezers directly and spoke with an employee who said he wasn’t sure why the reefer was left in the front because he was aware that it should have been in the west compound. He also said that the reefer could not be moved there are no drivers on site and that it could not be turned off because there was product in it.
We called Scott Willard. The number we had was disconnected but we looked up Willard Consulting and left a message. I'm sure he'll get it in the morning.
It's now approximately 11:45 and it's been 6 hours since the noise started.
Tuesday, December 8, 2009
Something Stinks....
Tonight we saw (and smelled) a rendering truck, again, at CB Freezers. Wonder what exactly it's doing there since, according to the union site, the Willard's claimed in late August that "any rumours of meat production at their Trenton Freezer Storage facility are false. " I think someone is fibbing.
I was looking at the website for Midtown Meats, the processing plant that burnt down in nearby Wellington that is slated to move production to CB Freezers (also owned by the Willard family), and it gave me a giggle.
"As product specialists, our efforts are constantly focused on the key values that fuel our growth and build our market leadership: Excellence in Product Quality; Industry Leading Plant Efficiencies; Professionalism, Integrity and Reliability in dealing with customers. "
Integrity? I wonder what the unionized workers from Midtown Meats would say about that. They've been out of work since April and are still wondering about severance packages and job future. Ask yourself why the Willard's are not performing the necessary upgrades to the Wellington property in order to rebuild and allow people to return to work? Why are the workers being strung along? How does this demonstrate integrity in any way?
"Community Support We contribute to the communities in which we operate through the creation of quality employment and by doing our share to support the community."
Laughable. They may provide jobs but the Willard family of companies has done nothing but continually disrupt our lives and our sleep for the past four months. They've been doing that to the long term residents since they moved in over 2 years ago. What have they done to support this community and their neighbours here?
The Willard family of companies like to use the words 'integrity', 'professional', 'quality', and 'excellence' an awful lot. Based on our experience, I don't think they have a clue what those words really mean.
Monday, December 7, 2009
Slightly different view
My husband was not too pleased.
When Quinte West did their 'independent investigation' of the noise at CB Freezers they said that the sound of the reefers running was no higher than the sound of the distant train. They said that at no time did the reefers read higher than 50 db.
Pft.
Here's the video we took this morning. Please excuse my husbands language...
Sunday, December 6, 2009
Sunday Loading & A Meeting
Despite the fact that Sunday is the only day that the bylaws protect us from the thumping and banging of trailers being loaded, at least three trailers were loaded/unloaded and moved around in the hour after we got home. The one day we actually have a smidgen of protection and they take that too. Ug.
Anyway, yesterday a city councilor stopped by the house to chat about the noise issue in our neighbourhood. We invited him to join us today as we met with neighbours about the noise issue.
Several neighbours came over to talk about the current situation, fears of what is to come, and thoughts about what our next step might be. It's pretty clear that the current resolution, parking the reefers in the 'West compound', is not the answer. While we have been enjoying some relief from the constant drone of the reefers, not all of our neighbours have been so lucky. It's really pretty incredible just how far the sound from CB Freezers/Chill Chain Logistics travels and we're beginning to wonder just how far that rumble reaches.
So, what is the next step? It's been made pretty clear that complaints from a couple of residents does not encourage change so we're going to try a petition. I'm not sure what good it will do but I think it's a fair step to take and I'm willing to give it a shot if that is what the neighbours want to try. If that doesn't work we'll continue to move on until we find something that does.
Thursday, December 3, 2009
An Update
This week has been fairly quiet for us except for the loading/docking at 4am which bothers my husband to no end. He's quickly reaching the end of his rope.
A letter from the City arrived this week saying that they had performed an 'independent investigation', spoke with CB Freezers, and “it is the City’s position that the activities taking place at CB Freezers are within normal practices for a legally operating industrial facility and no further action will be taken regarding this matter by the City.”
The nights that were documented were November 18th-20th... AFTER we noticed a marked decrease in the noise emissions.
The investigation they conducted was performed by, I believe, a city parking enforcement officer and not an impartial, professional, sound/vibration consultant.
The notes include 'Lights on all night at xx'. What does it matter if a light is left on in a house? Heck, what does it matter if someone chooses to be up all night dancing naked to Achey Breaky Heart so long as they are not bothering anyone else? This is highly inappropriate.
The findings included three readings of “0 db” when the reefer units were not running. This is next to impossible. 0 db is the very threshold of hearing. A silent bedroom will measure around 30-35db.
The investigators notes, as well as the mayors letter, states that the passing traffic ranged from 65db to 85db. The few seconds of a passing vehicle close to a sound meter is far different than the 45+ minutes of unrelenting noise I was subjected to at 4am last Friday morning.
Pah, no worries... I will continue to complain and fight and be a general pain in the bottom until this issue is truly resolved. I take total comfort in the fact that I know that I am not fighting this alone :)
Friday, November 27, 2009
Still more...
And again....
I've been up for over an hour and it's 3am.
Thursday, November 26, 2009
Other Areas
Wednesday, November 25, 2009
Almost a week...
So, what now?
Some commenter's seem to think that earplugs are the answer but my neighbours (as well as my husband and myself) feel that dealing with the bylaw exemption is a more appropriate action. Asking the residents here to wear earplugs is like asking people to wear a gas masks so that industry can continue to pollute. It's not a solution.
Most city noise by-laws prohibit excessive noise between anywhere from 6-11 pm of one day to 7-9 am of the next day. Dealing specifically with the loading and unloading of vehicles. the city of Ottawa noise by-law prohibits "deliveries from a motor vehicle between 11 p.m. and 7 a.m. causing disruptive noise. " We'd like to see Quinte West to adopt a similar noise by-law.
The people here are not unreasonable. No one is asking for CB Freezers/Chill Chain Logistics to be shut down, we simply want them to respect their neighbours.
Saturday, November 21, 2009
More Quiet!
Friday, November 20, 2009
A bit of quiet.
Things have been a bit better over the past two evenings. Thursday morning at around 3 or 4 am there was a lot of noise and banging coming from across the street but at least the reefers had not been left on all night. When I got home yesterday after picking the kiddo up we could hear the rumbling as we came up from the waterfront path behind our house which continued, uninterrupted, for about two hours. There was a bit of noise last night too but it's been a great improvement over what we've been through the past two months. I hope things have improved for our neighbours as well and that this marks the beginning of change.
Wednesday, November 18, 2009
Noise and diesel
Yesterday I received an email from the Minister of Municipal Affairs and Housing. In his response he told me that he has spoken with the city, my MP, my MPP, ministry of the environment staff and has forwarded my concerns to the Minister of the Environment.
It really doesn't seem fair or right that such great steps need to be taken in order for this issue to be dealt with. The people here are not unreasonable. The effected people I have spoken with are not asking for CB Freezers/Chill Chain Logistics to be shut down, they just want a bit of peace and quiet through the night.
Something I haven't really touched on are the effects of the diesel emissions.
"Transport Refrigeration Units (TRUs) are refrigeration systems powered by diesel internal combustion engines designed to refrigerate or heat perishable products ... significant numbers of these engines congregate at distribution centers, truck stops, and other facilities, resulting in the potential for health risks to those that live and work nearby." http://www.arb.ca.gov/diesel/tru.htm
"1.6.3. Chronic (Long-Term Exposure) Carcinogenic Effects
This assessment concludes that DE is “likely to be carcinogenic to humans by inhalation” and that this hazard applies to environmental exposures. This conclusion is based on the totality of evidence from human, animal, and other supporting studies. There is considerable evidence demonstrating an association between DE exposure and increased lung cancer risk among workers in varied occupations where diesel engines historically have been used."
US Environmental Protection Agency, Health Assessment Document for Diesel Engine Exhaust
Health Impact of Diesel Particulate Matter:
Inflammation of lung tissue, Asthma attacks, Bronchitis, Emphysema, Premature births, Stroke, High blood pressure, Atherosclerosis, Heart attack, Premature Death
http://www.cleanairsys.com/emissions/particulates/index.htm
Fortunately there are solutions. The following article comments on the new breed of refrigeration units that not only are better for the environment but also run much more quietly than diesel, and are more cost effective to operate.
http://www.allbusiness.com/legal/environmental-law-air-quality-regulation/5503445-1.html
Sunday, November 15, 2009
A chorus of noise
What is the point of leaving these refrigerated diesel trailers running all weekend long? With better planning couldn't this situation be circumvented? None of us can think of a good reason that the reefers should be parked and left running for days on end. This is not a one time annoyance, this is a continual problem that not only affects the people in this neighbourhood but is detrimental to the environment.
One thing that has stuck in my head through this ordeal is that when I have made complaints directly to CB Freezers they always divert the issue to 'the trucking company', A.K.A. Chill Chain Logistics. It was always said in a manner that would make one believe that they are completely separate entities. A little search this morning shows that not only are CB Freezers and Chill Chain Logistics run from the same address but contact information for both lead to Willard Consulting and Mr. Scott Willard.
Of specific interest on the Willard Consulting web site is this page.
The rollover for Canadian Blast Freezers lists "new plant acquisition" as the #1 point in their consultation case study. If they are talking about acquiring the plant located at 80 Carrying Place Road I'd say that they failed rather miserably in their acquisition considering the negative impact that their actions have had on the residents here. If they are talking about the acquisition of 'Midtown Meats' (a processing plant that recently suffered a fire in a near by town, the processing will be moved to CB in the near future) I'd say that this clearly demonstrates that not only do they not care about the current situation but that they have no issue with making the situation even worse.
I've heard many, many times that CB is concerned about their neighbours. The websites for CB Freezers, Chill Chain Logistics and Willard Consulting promote the fact that they are service driven, and quality conscious. As someone very personally affected by these companies I'd sooner eat my shoe than swallow a word of what they are dishing up.
Saturday, November 14, 2009
Up and out of bed.
Just shy of 4:30 a.m. and the noise was so bad that I was woken up and got out of bed.
It's one thing to wake up from a deep sleep, get annoyed, bury your head under a pillow and make an attempt at returning to sleep. It's another sort to be awoken by such a noise that you don't even bother to try to shut it out. I figured I might as well stumble down the stairs and start the day.
I came across an article yesterday that was published in the Simcoe Reformer. A couple was bothered by the noise coming from a local commercial property and went to the Ontario Municipal Board about it. The board said that the "county's handling of this matter has been half-hearted and ineffectual... there is no evidence the county is taking steps to ensure that noise ... isn't inconveniencing the neighbours." Sounds familiar.
It's been two weeks since CB Freezers put a letter in my mailbox saying that the reefers were going to be placed in the East lot, for one week, due to paving. Those things are still there, as they were long before, and where they will likely remain. I'm hoping and praying that those damned things aren't left running all weekend long again, but I won't hold my breath.
Friday, November 13, 2009
Another voice and more noise
I've asked another neighbour to write a few words about their experience living with CB Freezers/Chill Chain Logistics in their neighbourhood. Here's what he has to say...
I don't know how you do it! Living directly across from that monster called CB Freezers. I live to the west of CB, down at the water (which is quite a bit further away from them then you are) and I still find the noise emanating from the reefers exceedingly loud.....almost unbearable at night! The noise travels down my way and keeps me awake at night, affecting my and my family's quality of life in a major way....sleep deprivation! As you are fully aware, sleep deprivation is a horrible thing, making it nearly impossible to function properly through-out the day....especially when you have young children, like me. I'm also very concerned about the diesel exhaust fumes being released from the reefers night and day, and how it will affect my child's health in the future.
When I moved here a couple of years ago, I too investigated CB Freezers and was absolutely astonished to find out that they are exempt from the noise by-law. I was equally as astonished to find out that CB Freezers cared so little about the very real concerns of it's direct neighbours....brushing them off with the...."we can do what ever we want" attitude.
All of my surrounding neighbours are directly affected by CB in a negative manner ...some more than others, but there is one thing for sure. Everybody in the area is aware of CB's presence, especially in the middle of the night when they are at their absolute loudest. I find it difficult to understand why they have to leave their reefers running for days on end, when with a little better planning, they could load/unload the truck and drive it away to it's destination....immediately. Why do they have to leave it parked there running overnight, or over the weekend when they are fully aware that their neighbours as so affected by the noise? Something has to be done with CB Freezers....because they make terrible neighbours......and they don't seem to care about that fact.
Wednesday, November 11, 2009
Another voice.
For 26 years I have lived next to CB Freezers formerly the FBI Juice plant. Never has there been a problem until CB Freezers came to town. Since 2007 I have been at odds with the City of Quinte West regarding the noise we have had to deal with.
I remember distinctly that it was the long weekend in May and I was looking forward to working outside all weekend. After about an hour of listening to the drone of the trucks I gave up and decided that instead of listening to the birds sing and having a peaceful time with nature, I was slowly losing my mind.
This continued regardless of the number of times we contacted the city. I have met with the Mayor, The CEO , actually I am on my second CEO, the Fire Chief, he's retired as well now, and the owner of CB Freezers. Apparently business can run rampant in the fair city and there is nothing we can do about it. We as residents however cannot make the same type of noise.
The heat in the summer and the running of the reefers cannot possibly be good for our health. But suck it up things don't seem to be changing. WE have contacted every area of government and the pat answer is a referral to someone else. There has been an audio/visual presentation made to council and still we don't seem to be able to get anything done.
My neighbour of 20 years finally sold their home and moved on. They were under no obligation so someone moves in and discovers the noise problem. Another neighbour further down the road in front of the plant sold their home after spending a couple of years redoing the entire house only to move on because they couldn't enjoy the yard and gardens because of the noise.
Lack of sleep is getting to all of us. White noise should not be allowed. Isn't that how they drove people crazy in Waco Texas? It's working.
Quinte West Love

This is an issue residents have been battling for over 2 years. This is not something I imagined, invented or initiated. I have seen the complaints made by my neighbours dating as far back as June 2007.
Some people think that I'm just a petty city girl making a mountain out of a molehill, some that I'm trying to stand in the way of industry and jobs because of a little noise, and others see me as someone who is bitter about a bum real estate deal. The reality is that I'm just trying to make positive changes in a community I love, somewhere I now call home.
P.S. Apparently CB does have a certificate of approval... for what exactly I do not know but I'm going to try to find out.
Tuesday, November 10, 2009
WHO
"You say that you have contacted everyone possible so I assume that you have contacted the noise bylaw authority for your municipality but, for some reason, you report that the issue is not being resolved."
I have replied to let him know that our municipality has exempted industrial and commercial properties from noise bylaws.
He directed me to the World Health Organization Noise Guidelines and Nighttime Noise Guideline Levels. You can check out the document here: http://www.euro.who.int/document/e92845.pdf
I've sent the document to our mayor.
There are a great deal of health related issues that can be directly linked to excessive night time noise.
“40 to 55 dB Adverse health effects are observed among the exposed population. Many people have to adapt their lives to cope with the noise at night. Vulnerable groups are more severely affected.
Above 55 dB The situation is considered increasingly dangerous for public health. Adverse health effects occur frequently, a sizeable proportion of the population is highly annoyed and sleep-disturbed. There is evidence that the risk of cardiovascular disease increases.”
The noise on my front stoop has regularly been above 70 dB at 2 a.m.
I took a reading inside my home of 57-63 dB last week after 1:30 a.m.
Sunday, November 8, 2009
Sunday morning
It's like having a contruction vehicle turning on and off, all night and day, for days on end. Why are those things left running day after day? I just don't get it.
There is some question as to if CB should have to obtain an Approval for Discharge. I have no idea why they would not considering this similar establishment did... Sterling Packers
How has something as simple as sleep turned into a complicated issue?
Saturday, November 7, 2009
'for the remainder of this week.'
Last night was another story. We've had guests staying the past couple of days and they definitely noticed the noise last night. It's awful that this is even something we need to consider when inviting people to our home. Thank god the reefers weren't in front of the building. It would have been a sleepless night for many.
I was hoping that today would mark the last day of noise for us for couple of days. The letter from CB on Monday had stated that the reefers and trailers would be relocated for the remainder of the week... it didn't mention them staying all weekend long again. It was foolish of me to even think that they would give us some peace this weekend.
Thursday, November 5, 2009
And another...
On, off, on, off, on, off ....
Awake, asleep, awake, asleep, awake, asleep ....
All night, almost every single night.
Will someone please put a stop to this?
Wednesday, November 4, 2009
A bad night.
I stayed in the back bedroom and was still bothered to no end.
My husband, who has slept through an explosion and requires shouting and shoving to be woken up, was woken up continually last night and into the morning.
He said the kiddo woke up and crawled into bed with him (I stayed in the guest room) and that every single time the noise increased from CB Freezers/Chill Chain Logistics that our son would flail around and become very agitated.
I really don't care what excuse CB Freezers is gives for the noise they are making, they are disrupting the sleep of my child, in his own home, with the windows closed!
Tuesday, November 3, 2009
By-law Exemption
Here is the by-law...
http://www.city.quintewest.on.ca/services/bylaws/noise_bylaw08-127.pdf
The noise by-law exemptions are on page 7. Check out number 11.

No matter how loud. No matter what time of day... there is nothing Quinte West will do for us.
I wish I was making this up.
I'm up
It's not as bad as it was last week when the noise was eminating from directly across from my driveway. They've placed the trucks at the rear of the lot this time around. It was still enough to wake me up. I can't imagine that it doesn't bother the people to the side, although they do have trees separating them.
My kiddo has seemingly gone unscathed through all of this. Tonight I fell asleep beside him after reading his bedtime story and I realized that every time that damned noise goes off he starts to squirm in his sleep. While he may not be outright woken up this is definately having an effect on him.
A thought did strike me when I was woken up this morning. Despite the totally ridiculous noise by-law exemption for commercial and industrial properties, there are Quinte businesses listed on the Environmental Registry. I wondered if any had applied for a Certificate of Approval for Air & Noise. Yes, there are several. CB Freezers/Chill Chain Logistics is not one of them.
A certificate of approval basically grants a business permission to put emissions into the environment. The Environmental Registry lets the public know what is going on in their community and gives them the opptortunity to make comments and provide feedback. You can check out their searchable database here.
Why do some Quinte businesses have to apply for a Certificate of Approval for noise emissions and not CB Freezers?
CB Freezers processes (or will process, I have no idea what goes on over there) meat at their Quinte location, a search of the registry yeilds the following results...
Prince Foods
Quality Meat Packers Limited
508818 Ontario Limited
Domingo Meat Packers
Why do these businesses appear on the registry but not CB Freezers/Chill Chain Logistics?
Monday, November 2, 2009
Seriously?
Thank the gods I got sleep this weekend because this is going to be one hell of a week.
Sunday, November 1, 2009
So much for sleep...
P.S. It's now 7:00 pm, dinner eaten in peace and the truck that was being moved to the front of the building is no longer there... sweet! :)
Another Quiet Night!
7:20 am on a Sunday and there is a stream of contruction equipment heading into the lot of CB Freezers/Chill Chain Logistics.
It's now just after 9am and they've been going strong for quite a while.
Funny because our by-laws prohibit construction on Sundays.
I'm not about to become one of those people who call the police at every opportunity. I know the police have better things to do... plus I'm not sure they would do anything anyway. The bylaw officer has the day off so it will have to wait until tomorrow.
In other news...
Since my real estate agent was unaware of the totally ridiculous lack of by-law protection for the people of Quinte West, I've decided to inform all real estate agents and real estate organizations in Quinte West about the noise by-law. Anyone buying near a property zoned as commercial or industrial has the right to know that they are completely unprotected by Quinte West noise by-laws. No one should ever have to say "I didn't know."
Friday, October 30, 2009
Quiet
I emailed my real estate agent to ask him if he was aware of the ongoing noise issues in this neighbourbood and if he was aware that there are no noise by-laws applicable to industrial or commercial properties in Quinte West. He came to my house while CB Freezers/Chill Chain Logistics were being their noisy selves, I had another meltdown, and he swore that he had no knowledge of either account.
I should say that not everyone has ignored me in all of this. Lou Rinaldi's office, (our MPP) has been responding to my emails with more than a "sorry, can't help" and for that I am really grateful. The people at our local ministry of the environment offices have been pretty great too. At the very least they've made an attempt to not be dismissive.
We went to see the Trenton Hawks hockey game tonight and it was wonderful (even though they lost). It was like being in an episode of Corner Gas. We were surrounded by great characters, cheering for the local boys. It was just as life should be in a small community. It's what I've been missing during these past weeks of hell.
When we got home tonight there were no refers parked in front. I put my kid to bed and enjoyed listening to the ticking of the clock in his bedroom.
I'm praying this means it will be quiet tonight. If the silence lasts all weekend it will be heaven.
Woken up at 7...
I did manage to get some sleep last night. I had a few glasses of bubbly and was snoozing before 10:30 when my husband said they started up.
I guess the answer to my noise problems is to take up drinking. Good thing we've got a full cellar.
Thursday, October 29, 2009
A few questions...
Why is it necessary for CB Freezers/Chill Chain Logistics to keep refers in the front of the building every night? For what reason are they recently prevented from placing those things at the rear of that side lot?

Day dreams?
Quiet until 7pm then the on and off started up again.
I'd like someone to explain to me why CB Freezers/Chill Chain Logistics makes more noise at night than they do during the working day.
I'm seriously considering reversing my sleep schedule because the daytime noise is far more reasonable.
I sent a second email to my Councillor, Jim Alyea on Tuesday. Still no reply. This doesn't surprise me one bit since my first email sent on the 15th hasn't been answered either.
The thing that really gets me is that I've tried to be reasonable...
"Please believe me when I say that I am in no way looking to shut down or even move CB Freezers. I simply want to be able to function normally in my own home.
I understand that industry is important to the vitality of the local economy, but to give industrial and commercial properties free reign is unimaginable. There has to be a way for us to exist together. The people of this community need protection and are anxious for change. Many of the people I speak with believe that change will never come. Some have already moved away.
I’m asking you to help us. Please let us know what we can do to change the current unbearable conditions we are being forced to live with daily."
It has really surprised me that the one question that is never answered is 'how we can make change happen?' I still haven't figured it out.
Tuesday, October 27, 2009
Into the inferno...
There is no where I can go in my home to escape the new noise. When it was just the refers I could go into the back room and the rumbling hum was less audible. Today I could hear the new and improved continuous noise from 7am to 8:30 am and 3pm to 7pm even from my basement. There is literally no where left for me to go.
CB Freezers is not even bothering to move the refers to the side or back any longer. They've kept them running directly out front for days. They are torturing me inside my home. They are well aware that placing the refers in the front is most disruptive for us. They are sending a clear message that they can do as they please and there is nothing we can do.
I thought I'd let you know the actual effects that this has had on me since just complaining about noise seems a bit unimportant.
I've had extremely poor sleep, especially over the past month. I am now averaging about 4 hours of interrupted sleep a night. I quite literally feel like I did when I was a new mum.
The lack of sleep has caused side effects like poor concentration, forgetfulness and irritability.
I've been doing my best to act like everything is a-ok for my son. We go outside and shoot hoops in the front drive while the noise is blaring from the other side of the road. The truth is that I just want to beg them to stop.
My emotional and mental well being have been put the test. I have cried more in the past two weeks than I have in years and years. I have broken down in front of my child which I have not done since he was 2 years old. I simply do not understand how they can be allowed to put us through this. At least Noriega and the Branch Davidians had the option of surrender from their sound torture.
I cannot sleep in my own home.
I cannot sit in my living room and watch tv.
Now, with the new noise, I cannot eat at my own dinner table.
Monday, October 26, 2009
A chatty day
Many people that I approach about this issue suggest going to the mayor of Quinte West, John Williams. They say that he's a great guy and I get the impression they think he will listen. I'd like to share my email to the mayor today.
"I know that you’re probably tired of hearing from me but I’m tired also. This morning I was woken up (again) before 4am from the refers and banging at CB Freezers.
I have spoken with Mr. Willard and was promised a good night sleep. I got just that. One night. The refers have continued to be parked in the front of the building and I am continually woken up. I have called the Ministry of the Environment and the police. I’m continually told to contact the municipality. “Talk to the mayor. He’s a nice guy.” Every time I tell people that we are unprotected by local by-laws because CB is zoned an industrial property people are gob smacked. I’m pretty certain the gentleman at the Ministry thought I’d lost my mind when I said that they were exempt from any municipal noise by-laws.
Please know that I am not looking to shut down CB Freezers and I’m not asking for them to move. I simply want to be able to sleep in my own home, I want to be able to have my family visit and I want to enjoy the normal use of my property.
I spoke with a woman on Saturday who said that her neighbours actually built a bedroom in their basement to escape the noise. They eventually moved because they couldn’t stand it anymore.
I listened to someone tell me about a friend, a cancer patient, who had to move because she could not recuperate in her own home.
I’ve spoken with a tired single dad who says “I can hear those reefers at night like they're right outside my bedroom window and I live quite a bit further away from them then you do. I find the noise gets quite a bit louder when the foliage disappears. My neighbours …. can't stand them as well, and are really affected by the noise emanating from CB…”
My neighbours, even those unaffected by the noise, are totally disillusioned by their city and have no faith in their elected officials. Maybe because I’m new to all this I’m not that jaded just yet.
I’d like to ask two things of you.
1. Please come out and hear for yourself what we are subjected to at 1, 2, 3 and all hours of the morning. Walk around this neighbourhood and talk to the people who are affected.
2. Let us know what we can do to affect change. We are willing to work for the betterment of our neighbourhood and to improve the lives of our neighbours, just tell us what we can do."
His response was that he would speak with Mr. Willard about moving the refers to the north and west where they should cause less noise to the residents.
My reply:
"That’s good for us but worse for our neighbours to the west.
You really should come out right now and hear what we’re dealing with. Something has been running non stop all afternoon and I suspect will do so all night long."
His final response was that CB Freezers have the authority to operate their business and would look into it.
*Sigh* Another sleepless night.
Two officers come out and say there is nothing they can do. I mention that according to the Environmental Protection Act they have the ability to enforce violations to the act. They say that they would need to be guided by the Ministry as to what they could do. They also say that this is the first complaint that they've had about this. Hmm, I called just a couple of days ago. I'm also fairly certain that my neighbour has called before. Will speak with her to make certain.
I also called the Ministry of the Environment Pollution Hotline 1-866-663-8477 The guy I speak with says that I called the other night... I say the situation is worse this evening and that I have been woken up and cannot sleep in my own bedroom. What I find interesting is that I had called a different number the previous night, the Spills Action Centre 1-800-268-6060
Really, honestly and truly I just want to be able to sleep in my own home.
Saturday, October 24, 2009
Stories from the neighbours
I did speak with a lady just down the road who told me about the neighbours that she used to have, people she really liked, that moved because they were being driven mad by the noise. She told me of people building bedrooms in their basements to get away from the rumbling hum.
I've been told about sick people, cancer patients, having to move because they couldn't stand being in their own homes to recuperate.
I heard from another neighbour that every time the refers are moved to the 'west lot' when we complain, the noise gets worse for them.
Even the people who say that they are not affected by the noise are sympathetic and fairly flabbergasted when they are told that Quinte West has no noise by-laws for industrial or commercial properties in the manufacturing or processing of goods or products.
I'm new at this so I still have hope for change... but I can't blame the people who have lived with this for far longer for giving up.
It's a fair bit quieter this evening but there is an odd humming which I can hear in the house. Now that I've gotten to know some of them, I really wonder and worry if my neighbours can hear it too.
My neighbourhood
I thought that I'd address just two things that have come up...
#1. It is not my aim to shut down CB Freezers.
I do not want people out of jobs and it is in no way my intention to shut down a business that has every right to operate. My goal is simply to have them operate in a manner that does not violate the Ontario Environmental Protection Act or my own rights.
#2. I am in no way complaining about the air traffic noise.
Trenton, Ontario is a proud military town. We were well aware of the airbase located within Trenton. I have seen the crowds that gather to greet the loved ones of our fallen heroes. When we occasionally hear an aircraft pass it is a reminder of those that are fighting for us. Aircraft noise is not an issue.
Off to canvas the other half today... hoping the rain stays away.
Friday, October 23, 2009
A single night
It started up again last night. Despite being assured that they would make every effort to keep the refer units in another lot there were three in the front bay directly across from my home.
I did take another reading on the meter but it was pretty windy and that was effecting the readout. So although it's high, it's also all over the place ranging from 60 - 90 dBC, so not accurate at all.
I called the OPP last night and explained that I was aware of the exemption to the noise by-law for industrial properties in Quinte West but I wanted to know how loud something needed to be before I contacted them. I was told that if it was loud enough to bother me that I could file a complaint. Did I want to file a complaint? Yes.
Within 45 minutes the refers were being moved from the front of the building. I'm not entirely certain where they were moved to but I could still hear them though they were slightly less loud.
Today I brave the dreary, rainy weather and canvas the neighbourhood.
Thursday, October 22, 2009
A Complete Breakdown
He suggested that I believed they were making more noise in retaliation for complaining and that the increase in noise was imagined because I was annoyed. He was incredulous when I said that refers had been parked in the front of the building, and that they had been cycling on and off all weekend long.
To his credit, when Mr Willard actually looked into the issue, he called back to apologise. He was not aware that the current construction at the site had caused some of the refers to be moved.
He said that the 'banging' I heard did not come from them. That perhaps someone was banging on my door.
I said that I stood in the middle of my driveway and heard it coming directly from them and that I had video of the event.
He asked why I would chose to live on a highway.
I told him it wasn't exactly the QEW.
He asked why I would chose to live across the street, when I knew there was an industrial property there.
I said I wasn't aware the the noise by-laws would be non-existent for industrial properties in Quinte and asked him if he would think of looking up by-laws before moving into a new area. Later I explained that we had moved from a noisy location, that we were used to noise, but that this is far worse. The 'you moved here' argument is all sorts of bunk. What about the neighbours who have lived here for 20+ years?
He noted that in the video you could clearly hear a car passing and that the meter went up at that point.
Yes. When the car passes the level goes up to about 67-69. This reading was taken about 4 meters from the road. This is the daytime/rush hour background noise of my neighbourhood. I noted that at 2 am, more than 20 meters back from the road, at my front door, the reading is consistently in the 70's due to the noise from their facility. (This is about the same level as a vacuum)
**Video Voluntarily Removed: Someone felt that my son being in this video was in some way wrong. My son was simply excited about using the new sound meter and fascinated with video. He is effected by the noise but I will not be accused of using him as a pawn in this issue.**
He said that the situation would be getting worse with the increased production.
He said that there would be video cameras installed on the premises.
He said that with the increased production there would be no issues with rodents.
This is something that my neighbours were very concerned about with the expansion.
He asked if we would be planting trees on our own property.
This was in response to my questioning the possibility that they plant a berm of trees, a suggestion posed by Lou Rinaldi's (my MP) office "approach CB Freezes [sic] about working cooperatively on the problem - possibly a berm or trees to contain the noise." I said we were planning on planting next year.
He asked what I wanted.
Sleep.
When Mr. Willard called the second time, and I had sort of calmed down, he swore to me that I would get a peaceful night sleep. I have to say that yesterday was very quiet and if I wasn't running on minimal disrupted sleep over four days I might have even enjoyed it.
The big question in my mind today is: Why should I be grateful for one night of sleep in my own home?
Wednesday, October 21, 2009
I bought a sound meter
Canadian Blast Freezers didn't get back to me via email or telephone... or heck, even walk across the street for a chat. Neigther did the 7 councillors I wrote to. My MP and MPP have been little help either. That's fine because it seems everyone except the residents has been passing the blame and doing squat for this community.
And so today I bought a sound meter. I know it's not exactly the most precise scientific instrument but I don't have $100's to spend. The $50 version will have to do.
I also sent a letter to about a zillion people including the Prime Minister. I know it's far fetched but it makes me feel like I'm trying.
Monday, October 19, 2009
A new week
I hope that this can be resolved soon... I just want a normal home, a quiet bedroom and to know that I can sit in my living room and unwind after the kiddo has gone to bed without that damned rumble tormenting me.
Sunday, October 18, 2009
And so it continues...
A meat processing plant in a nearby town burnt down recently and I heard that CB Freezers will be taking over their processing. In my last two emails to Canadian Blast Freezers I asked them to confirm these rumours and dispel the fears that my neighbours and myself are feeling. The only reply that I've had is the marked increase in the frequency and level of noise.
I am terrified that this is going to get worse. Just how bad does this situation need to get before changes are made?
I don't think that it's too much to ask for Quinte to protect it's people by placing some guidelines on commercial and industrial noise emissions in primarily residential areas.
Saturday, October 17, 2009
Tired
I'm tired. I'm grumpy. I'm completely stressed. I can't savour the silence between the rumblings because I'm so anxious about it starting up again.
I'm not keeping track tonight. I'm going to veg in the back room of the house where the noise is less audible and try to distract myself.
I was speaking with my husband about just how badly this is beginning to effect me and he actually suggested putting the house up for sale. We only moved in 2 months and 7 days ago.
Anyway, I'm not moving just yet. I'll very likely lose my mind, start walking imaginary dogs and saving toe nail clippings, but I won't give in, or give up that quickly.
A Summary of Last Night
10:45 pm - on
10:49 pm - off
11:03 pm- on
11:08 pm- off
11:17 pm - on
11:25 pm - off
11:53 pm - on
12:27 am - off
12:46 am - on
12:56 am - off
1:16 am -on
1:24 am - off
1:37 am - on
1:42 am - off
1:45 am - on
1:51 am - off
2:01 am - on
2:19 am - off
Again, this contintued after I tried to go to sleep.
This morning my six year old asked if we wrote a letter to Santa if he'd help us. I'm thinking it wouldn't hurt.
Friday, October 16, 2009
It's started again...
Yesterday I sent messages to seven city councillors of Trenton and Murray wards of Quinte West but haven't had a single reply. I also sent an email to the Chief Administrative Officer this afternoon... again nothing yet. Add to the list the two unanswered emails I sent to Canadian Blast Freezers. Hmmm, perhaps I'm being ignored.
10:45 pm and it begins again...
A summary of all those 'ands'
Anyway I figured that since I was up I'd do some work and keep track of the starting and stopping to give people an idea of just how bad the situation is. The easiest thing for me to do was to create quick posts so that there was some way to accurately mark the time.
Here is a summary of the time marks from last nights posts.
10:57 pm - on
11:03 pm - off
11:24 pm - on
11:31 pm - off
11:51 pm - on
11:58 pm - off
12:13 am - on
12:18 am - off
12:19 am - on
12:25 am - off
12:46 am - on
12:53 am - off
1:13 am - on
1:20 am - off
1:41 am - on
1:48 am - off
2:08 am - on
2:15 am - off
2:36 am - on
2:43 am - off
This rotation of noise began before the first post and continued after the last one.
It's like being poked by a bully.
Thursday, October 15, 2009
Political tag... I'm not it!
Today I also emailed my MP Rick Norlock. His office has said there is nothing he can do about the issue as it must be dealt with on a Municipal level. They suggested contacting council so I've emailed the 7 members that deal with the Trenton and Murray wards.
I'm really starting to feel that no one is actually responsible for anything.
*sigh*
Where are Spiderman and the other hero's when you need them?
A Post Script
This video was shot at my front door. To get the full effect take your computer outside and turn up the volume to the point where you can hear it from inside your bedroom with the windows closed.
Edit: The original unedited video was originally posted at the time marked below. I've added 'title comments'.
Another "Good Morning Neighbour!"
How is this acceptable?
Wednesday, October 14, 2009
A change of plans
Tuesday, October 13, 2009
An early wake up call
I get out of bed and stand on my front stoop and sure enough, the noise is coming from across the street. I'm guessing that they are loading or unloading the truck trailer that is parked at the bay.
This morning I'm taking the kiddo to school and then going on the class trip to the library. When I get home I'm planning to speak with someone at CB Freezers. I'm interested if they are the same owners of Chill Chain Logistics, a trucking company run from the same building.
Monday, October 12, 2009
Did you know....
You learn something new everyday.
Sunday, October 11, 2009
Lets start at the very begining.
Over all we love it.
The people here are fantastically friendly. There is a great sense of community and pride where ever you turn. Quinte West is also just about one of the prettiest places on earth. There's just one problem... the noise.
We moved here from Hamilton, a city of over 500,000. I lived near a main street in a house behind a bar and a Harley Davidson dealership. I'm no stranger to noise. In my new community of 20,000, in an otherwise idyllic setting, I've had more nights of interrupted sleep in 2 months than I did in the three years at our previous house.
Across the street from our new home sits CB Freezers, a blast freezing and cold storage facility. Yes, we knew it was there when we bought our home but we liked the house and wanted to move quickly and start to settle before school started for our son. Sure the facility was a bit unsightly but how bad could it possibly be?
Pretty damned bad.
One evening during the first weeks in our new home we were subject to a continual cycle of an 'engine' type noise turning on, running and then turning off from 9:30 pm to 6 am in the morning.
A week or so later, on September 4th 2009, I was fed up and recorded the times that I heard an 'engine' start up. At 12:20 am, 12:40 am, 1:05 am, 1:10 am, 1:30 am, and 1:35 am I heard a loud 'engine' type noise. The last one that started at 1:35 am lasted 20 minutes.
At 2:47 that same morning I wrote to my MPP, Mr. Lou Rinaldi, to ask for help or advise on dealing with the noise. I was told to contact the local by-law officer. Speaking with neighbours I already knew that would lead no-where.
October 8th, 2009, it's another markedly bad night for noise and I'm fed up. My windows are closed and I can still clearly hear the starting and stopping that has been going on for hours, I can't even get to sleep, never mind being awoken. Something has to be done.
October 9th, 2009, I contact the by-law office and am informed that because CB Freezers is zoned industrial they are exempt from noise by-laws. Basically they can make as much noise as they like at anytime of the night or day. I'm told to contact CB Freezers.
I call the owner of CB Freezers, but he's unavailable, I leave my name and number but no one gets back to me. I call across the street and speak with the warehouse manager. I'm told they'll look into the latest round of noise. I also ask about the new fence they are erecting, hoping it will be a sound barrier. Nope, just a chain link fence with barbed wire on the top.
At this point I'm thinking that their exemption to any noise laws has to be some sort of mistake. I contact the Ministry of the Environment to request information on industry and noise limitations. I'm given a number and told to ask for a duty officer for noise. No one is available so I leave a message.
Finally, I contact the mayor of Trenton, Mr. John Williams. Mr. Williams writes me back to say that the construction at CB Freezers is almost over and all will be back to normal soon. I've written back to say that it's the normal I'm worried about.

